Privacy Policy - Orientation Hub

Orientation Hub

ARTICLE 1: PREAMBLE

This privacy policy applies to the site: Orientation Hub.

The purpose of this privacy policy is to expose to users of the site:

How their personal data are collected and processed. Personal data should be considered as any data that can identify a user. This includes first and last name, age, mailing address, email address, user’s location, or IP address;
The rights of users regarding these data;
Who is responsible for the processing of the collected and processed personal data;
To whom these data are transmitted;
Optionally, the site’s policy regarding “cookies”.

This privacy policy supplements the legal notice and the General Conditions of Use that users can consult at the following address:

https://orientationhub.com/general-terms-and-conditions-of-sale

ARTICLE 2: GENERAL PRINCIPLES REGARDING DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of user data from the site respect the following principles:

Lawfulness, fairness, and transparency: data can only be collected and processed with the consent of the data owner user. Whenever personal data will be collected, it will be indicated to the user that their data is collected, and for what reasons their data is collected;
Limited purposes: data collection and processing are executed to fulfill one or more objectives determined in these general conditions of use;
Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
Data retention reduced in time: data is retained for a limited period, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the retention duration;
Integrity and confidentiality of collected and processed data: the data processing manager commits to guarantee the integrity and confidentiality of the collected data.

To be lawful, and in accordance with the requirements of Article 6 of the European Regulation 2016/679, the collection and processing of personal data may only take place if they comply with at least one of the conditions listed below:

The user has expressly consented to the processing;
The processing is necessary for the performance of a contract;
The processing meets a legal obligation;
The processing is explained by a necessity related to the protection of the vital interests of the data subject or another physical person;
The processing can be explained by a necessity related to the performance of a task of public interest or that falls within the exercise of public authority;
The processing and collection of personal data are necessary for the purposes of the legitimate and private interests pursued by the data processing manager or by a third party.

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF NAVIGATION ON THE SITE

A. DATA COLLECTED AND PROCESSED AND COLLECTION METHOD

The personal data collected on the Espaces,Orientation site are as follows:

First name
LAST NAME
COMPANY
Identifier
Nickname
Email
Password
Billing postal address
Phone
Profession
ADELI number
Age
Level of education
Gender
Current job
Specialty
Job envisaged

These data are collected when the user performs one of the following operations on the site:

Registration on the website
Navigation on the website
Using the online chat service
Requesting the saving of their data
Purchasing a good/service on the website
Consulting an information article
Subscription to a newsletter
Requesting online or telephone assistance
Requesting a quote
When the user purchases a pack on the site
When the user fills out a contact form
When the user registers on the site
When the user takes an online test

Moreover, during a payment on the site, a proof of the transaction including the order form and the invoice will be kept in the site editor’s computer systems.

The data processing manager will keep in the computer systems of the site and under reasonable security conditions all the data collected for a duration of:

Accounting data: 10 years
Registration without a pack: 2 years
Contractual, commercial documents: 3 years
Test data: 5 years.
Analytical data: 6 months

The collection and processing of data serve the following purposes:

Creation and access control to customer accounts
Creation of documents
Fulfillment of formalities
Payment monitoring and invoicing
Connection with third-party partners
Sending marketing and commercial information
Satisfaction survey
Customer management
Order processing
Contact request processing
Quote request processing
Online test request processing

The data processing operations are based on the following legal bases:

The processing is necessary for the performance of a contract;

B. DATA TRANSMISSION TO THIRD PARTIES

The personal data collected by the site are not transmitted to any third party and are processed only by the site editor.

C. DATA HOSTING

The Orientation Hub site is hosted by:

Hostinger

The data collected and processed by the site are exclusively hosted and processed in France.

ARTICLE 4: DATA PROCESSING MANAGER

A. DATA PROCESSING MANAGER

The data processing manager of personal data is: Pierre MAILLIET. He can be contacted as follows:

Contact by email at [email protected]

The data processing manager is responsible for determining the purposes and means used for the processing of personal data.

B. OBLIGATIONS OF THE DATA PROCESSING MANAGER

The data processing manager commits to protecting the collected personal data, not to transmit them to third parties without the user being informed, and to respect the purposes for which this data was collected.

The site has an SSL certificate to ensure that information and data transfer through the site are secure.

An SSL (“Secure Socket Layer” Certificate) aims to secure data exchanged between the user and the site.

Furthermore, the data processing manager commits to notifying the user in case of rectification or deletion of the data, unless this entails for him disproportionate formalities, costs, and procedures.

In case the integrity, confidentiality, or security of the user’s personal data is compromised, the data processing manager commits to inform the user by any means.

ARTICLE 5: USER’S RIGHTS

In accordance with the regulation concerning the processing of personal data, the user has the rights listed below.

For the data processing manager to comply with the request, the user is required to provide him/her with: his/her first and last name as well as his/her email address, and if relevant, his/her account number or personal or subscriber space.

The data processing manager is required to respond to the user within a maximum period of 30 (thirty) days.

A. PRESENTATION OF THE USER’S RIGHTS IN DATA COLLECTION AND PROCESSING

a. Right of access, rectification, and right to erasure

The user can review, update, modify, or request the deletion of data concerning him/her, by following the procedure set forth below:

The user must send an email to the personal data processing manager, specifying the subject of his/her request to the contact email address.

If he/she has one, the user has the right to request the deletion of his/her personal space by following the procedure below:

The user must send an email to the personal data processing manager, specifying his/her customer number to the contact email address. The processing will be carried out within 10 working days.

b. Right to data portability

The user has the right to request the portability of his/her personal data, held by the site, to another site, by complying with the procedure below:

The user must make a request for the portability of his/her personal data to the data processing manager, by sending an email to the address provided above.

c. Right to limit and oppose data processing

The user has the right to request the limitation or to oppose the processing of his/her data by the site, without the site being able to refuse, except to demonstrate the existence of legitimate and compelling reasons, which can prevail over the interests and rights and freedoms of the user.

To request the limitation of data processing or to formulate an opposition to data processing, the user must follow the procedure below:

The user must make a request to limit the processing of his/her personal data by email to the data processing manager.

d. Right not to be subjected to a decision based exclusively on automated processing

In accordance with the provisions of Regulation 2016/679, the user has the right not to be subject to a decision based exclusively on automated processing if the decision produces legal effects concerning him/her, or similarly significantly affects him/her.

e. Right to determine the fate of data after death

It is reminded to the user that he/she can organize what should be the fate of his/her data collected and processed if he/she dies, in accordance with Law No. 2016-1321 of October 7, 2016.

f. Right to seize the competent supervisory authority

In the event that the data processing manager decides not to respond to the user’s request, and the user wishes to contest this decision, or, if he/she thinks that one of the rights listed above is infringed, he/she is entitled to file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés, https://www.cnil.fr) or any competent judge.

B. PERSONAL DATA OF MINORS

In accordance with the provisions of Article 8 of the European Regulation 2016/679 and the Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.

If the user is a minor under 15 years of age, the agreement of a legal representative will be required so that personal data can be collected and processed.

The site editor reserves the right to verify by any means that the user is over 15 years of age, or that he/she has obtained the agreement of a legal representative before browsing the site.

ARTICLE 6: USE OF “COOKIES” FILES

The site may use “cookies” techniques.

A “cookie” is a small file (less than 4 ko), stored by the site on the user’s hard drive, containing information relating to the user’s browsing habits.

These files allow it to process statistics and traffic information, facilitate navigation and improve the service for user comfort.

For the use of “cookie” files involving the saving and analysis of personal data, the consent of the user is necessarily requested.

This user’s consent is considered valid for a duration of 6 (six) months maximum. At the end of this period, the site will request the user’s permission again to save “cookie” files on his/her hard drive.

a. User opposition to the use of “cookie” files by the site

Non-essential cookies to the functioning of the site are only deposited on the user’s terminal after obtaining his/her consent. The user can withdraw his/her consent at any time, as follows:

The user can withdraw consent by clicking on the Reject all button displayed in the banner at the bottom of the site

More generally, it is brought to the user’s attention that he/she can oppose the registration of these “cookie” files by configuring his/her navigation software.

For information, the user can find at the following addresses the steps to follow to configure his/her navigation software to oppose the registration of “cookie” files:

Chrome: https://support.google.com/accounts/answer/61416?hl=fr
Firefox: https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
Safari: http://www.apple.com/legal/privacy/fr-ww/
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
Opera: http://www.opera.com/help/tutorials/security/cookies/

In case the user decides to deactivate the “cookie” files, he/she may continue his/her navigation on the site. However, any dysfunction of the site caused by this manipulation could not be considered as being due to the site editor.

b. Description of “cookie” files used by the site

The site editor draws the user’s attention to the fact that the following cookies are used during his/her navigation:

Id	Domain	Duration	Description
_ga_*	.orientationhub.com	1 an 1 mois 4 jour	Google Analytics sets this cookie to store and count page views.
_ga	. orientationhub.com	1 an 1 mois 4 jour	Google Analytics utilise ce témoin pour calculer les données relatives aux visiteurs, aux sessions et aux campagnes et suivre l’utilisation du site pour le rapport d’analyse du site. Le témoin stocke les informations de manière anonyme et attribue un numéro généré de manière aléatoire pour reconnaître les visiteurs uniques.
_lscache_vary	orientationhub.com	2 jour	Litespeed sets this cookie to provide the prevention of cached pages.

ARTICLE 7: CONDITIONS OF MODIFICATION OF THE PRIVACY POLICY

This privacy policy can be consulted at any time at the address indicated below:

https://orientationhub.com/privacy-policy/

The site editor reserves the right to modify it to ensure its compliance with the law in force.

Therefore, the user is invited to regularly consult this privacy policy to stay informed of the latest changes that will be made.

It is brought to the user’s attention that the last update of this privacy policy occurred on: 19/07/2023.

ARTICLE 8: SECURITY

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

SSL Protocol
Access Management – authorized person
Network monitoring software
Computer backup
Identifier / password
Firewall

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always some risk involved when using the Internet to transmit personal information.

Article 9 – USER’S ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, the user attests to have read and understood this privacy policy and accepts its conditions, particularly concerning the collection and processing of his/her personal data.